You should have received a booking confirmation email to the email address you provided during the sign-up process for an Elite Travelers account. Additionally, you can find your upcoming, canceled and completed bookings on the “Booking history" page.
In case you don't have access to the e-mail address you used to sign up, please send us an email containing the following information and we will do our best to assist:
- Hotel name
- Check-in / check-out date
- Lead guest name
- Booking creation date
- Phone number
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