Knowledge base

Booking details (1)

Booking details (10)

• How can I get a booking confirmation sent to a different email address than the one I used to make the booking?
• I have not received my booking confirmation and cannot locate my booking online.
• Can I choose what type of bed I want?

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Cancellations (1)

Cancellations (5)

• How can I cancel my booking?
• Will I be charged if I cancel my booking?
• How do I know if my booking was cancelled?

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Changing a booking (1)

Changing a booking (4)

• I want to change my booking dates. How can I do this?
• I want to change the name of the lead guest. How can I do this?
• How do I extend my stay?

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Flights (1)

Flights (13)

• How far in advance should I book a flight?
• Can I change the name on my airline ticket?
• What is the difference between a direct flight and a non-stop flight?

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General Inquiries (1)

General Inquiries (8)

• How do I book a vacation package through Elite Travelers?
• What happens if I need to cancel or change my travel plans?
• Is there a loyalty program or rewards system for frequent travelers using Elite Travelers?

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Special requests (1)

Special requests (4)

• How can I make a special request?
• How will I know if a special request is confirmed?
• Can I request early check-in/late check-out?

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